About Us
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“We do what's best for you the customer not what's easiest for us”
Randy Iwamoto |
Our Founder & Owner Randy Iwamoto
Randy’s expertise in cooling systems is based upon both his extensive training and education in the field and over 20 years of industry experience serving both residential and commercial customers.
Prior to entering the industry, Randy earned a degree in Heating, Ventilation, Air Conditioning & Refrigeration. Subsequently, he joined a local Hawaii company for a 12-year period where he rose from Field Technician to Service Manager.
In 1999, Randy elected to form his own company, RMI, with a focus on serving both the residential and commercial customer.
Among his customers and peers, Randy has built a reputation as someone who can solve customers’ toughest air conditioning and refrigeration problems. Equally important, if Randy and his Technicians cannot personally answer your question, he will tell you who can.
Our Team
In addition to Randy, RMI is staffed with a comprehensive support team including our Office Manager, our factory-trained Technicians, our Equipment Mechanic and our Administrative Assistants. We pride ourselves on being both friendly and professional in interacting with our customers.
Our Fleet
RMI supports its customers with a fleet of ten well maintained and highly equipped vehicles. Our commitment to provide RMI’s customers with quick response time is based in part on the reliability of this equipment.
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